7

As we say goodbye to the old year and welcome the new one, we have a tradition of sharing moderation stats for the past 12 months.

As most of you here are aware, sites on the Stack Exchange network are moderated somewhat differently to other sites on the web:

We designed the Stack Exchange network engine to be mostly self-regulating, in that we amortize the overall moderation cost of the system across thousands of teeny-tiny slices of effort contributed by regular, everyday users.
-- A Theory of Moderation

That doesn't eliminate the need for having moderators altogether, but it does mean that the bulk of moderation work is carried out by regular folks. Every bit of time and effort y'all contribute to the site gives you access to more privileges you can use to help in this effort, all of which produce a cumulative effect that makes a big difference.

So as we welcome 2021, and in keeping with tradition, let us look back at what we accomplished as a community... by looking at some exciting stats. Below is a breakdown of moderation actions performed on Spanish Language over the past 12 months:

Action Moderators Community¹
Users suspended² 0 6
Users destroyed³ 8 0
Tasks reviewed⁴: Suggested Edit queue 16 287
Tasks reviewed⁴: Reopen Vote queue 1 91
Tasks reviewed⁴: Low Quality Posts queue 15 930
Tasks reviewed⁴: Late Answer queue 14 395
Tasks reviewed⁴: First Post queue 58 657
Tasks reviewed⁴: Close Votes queue 7 386
Tags merged 3 0
Tag synonyms proposed 7 3
Tag synonyms created 4 0
Questions reopened 3 2
Questions protected 2 54
Questions migrated 2 0
Questions flagged⁵ 1 51
Questions closed 30 96
Question flags handled⁵ 33 20
Posts unlocked 1 1
Posts undeleted 15 16
Posts locked 2 28
Posts deleted⁶ 194 298
Posts bumped 0 70
Escalations to the Community Manager team 1 0
Comments undeleted 4 0
Comments flagged 4 177
Comments deleted⁷ 264 779
Comment flags handled 173 12
Answers flagged 36 809
Answer flags handled 428 413
All comments on a post moved to chat 1 0

Footnotes

¹ "Community" here refers both to the membership of Spanish Language without diamonds next to their names, and to the automated systems otherwise known as user #-1.

² The system will suspend users under three circumstances: when a user is recreated after being previously suspended, when a user is recreated after being destroyed for spam or abuse, and when a network-wide suspension is in effect on an account.

³ A "destroyed" user is deleted along with all that they had posted: questions, answers, comments. Generally used as an expedient way of getting rid of spam.

⁴ This counts every review that was submitted (not skipped) - so the 2 suggested edits reviews needed to approve an edit would count as 2, the goal being to indicate the frequency of moderation actions. This also applies to flags, etc.

⁵ Includes close flags (but not close or reopen votes).

⁶ This ignores numerous deletions that happen automatically in response to some other action.

⁷ This includes comments deleted by their own authors (which also account for some number of handled comment flags).

Further reading:

A big thank you to Shog9 for writing the queries and script to facilitate fetching and posting this data to all the sites in the network, and to Brian for the subsequent work making the whole thing more user friendly.

Wishing everyone a happy 2021!

1
  • Nice that this tradition goes on! A question that came up in the comments to the answer below: when a post or a comment is deleted due to one flag raised by a moderator (e.g. a spam flag, but also any comment flag, as far as I know), does this count as a post deleted by moderators, or as a post deleted by the community?
    – wimi Mod
    Jan 27 at 13:36
4

Comparemos los datos de los tres años en que tenemos:

M20 y C20 corresponden, respectivamente, a moderadores el año 2020 y comunidad el año 2020. Lo correspondiente con M19, C19, M18 y C18.

m% indica qué porcentaje del total lo hicieron los moderadores.

Action M18 C18 m% M19 C19 m% M20 C20 m%
Users suspended² 1 6 14% 2 6 25% 0 6 0%
Users destroyed³ 9 0 100% 3 0 100% 8 0 100%
Users deleted 2 0 100% 0 0 0 0
Users contacted 4 0 100% 3 0 100% 0 0
User suspensions lifted early 0 0 0 0 0 0
User review-bans lifted early 0 0 0 0 0 0
User banned from review 0 0 0 0 0 0
Tasks reviewed⁴: Triage queue 0 0 0 0 0 0
Tasks reviewed⁴: Suggested Edit queue 140 257 35% 89 332 21% 16 287 5%
Tasks reviewed⁴: Reopen Vote queue 19 56 25% 4 91 4% 1 91 1%
Tasks reviewed⁴: Low Quality Posts queue 110 295 27% 71 632 10% 15 930 2%
Tasks reviewed⁴: Late Answer queue 107 165 39% 96 239 29% 14 395 3%
Tasks reviewed⁴: Helper queue 0 0 0 0 0 0
Tasks reviewed⁴: First Post queue 213 404 35% 94 623 13% 58 657 8%
Tasks reviewed⁴: Close Votes queue 45 303 13% 21 571 4% 7 386 2%
Tags merged 39 0 100% 7 0 100% 3 0 100%
Tag synonyms proposed 41 1 98% 7 2 78% 7 3 70%
Tag synonyms created 41 0 100% 8 1 89% 4 0 100%
Tag highlight language set 0 0 0 0 0 0
Revisions redacted 1 0 100% 0 0 0 0
Questions unprotected 2 0 100% 0 1 0% 0 0
Questions reopened 15 2 88% 7 4 64% 3 2 60%
Questions protected 1 40 2% 1 35 3% 2 54 4%
Questions migrated 3 0 100% 7 0 100% 2 0 100%
Questions merged 1 0 100% 0 0 0 0
Questions flagged⁵ 3 41 7% 4 112 3% 1 51 2%
Questions closed 89 40 69% 51 100 34% 30 96 24%
Question flags handled⁵ 34 10 77% 55 60 48% 33 20 62%
Posts unlocked 1 3 25% 0 1 0% 1 1 50%
Posts undeleted 32 30 52% 15 23 39% 15 16 48%
Posts locked 3 27 10% 0 30 0% 2 28 7%
Posts deleted⁶ 252 210 55% 216 242 47% 194 298 39%
Posts bumped 0 32 0% 0 39 0% 0 70 0%
Escalations to the Community Manager team 0 0 0 0 1 0 100%
Comments undeleted 32 0 100% 21 0 100% 4 0 100%
Comments flagged 100 159 39% 54 242 18% 4 177 2%
Comments deleted⁷ 713 784 48% 603 2105 22% 264 779 25%
Comment flags handled 201 58 78% 204 89 70% 173 12 94%
Bounties canceled 3 0 100% 0 0 0 0
Answers flagged 162 360 31% 141 501 22% 36 809 4%
Answer flags handled 469 53 90% 472 166 74% 428 413 51%
All comments on a post moved to chat 8 0 100% 14 0 100% 1 0 100%

Y veamos también sumas totales y evoluciones entre años:

Action s18 s19 s20 %18-19 %18-20 %19-20
Users suspended² 7 8 6 114% 86% 75%
Users destroyed³ 9 3 8 33% 89% 267%
Users deleted 2 0 0 0% 0%
Users contacted 4 3 0 75% 0% 0%
User suspensions lifted early 0 0 0
User review-bans lifted early 0 0 0
User banned from review 0 0 0
Tasks reviewed⁴: Triage queue 0 0 0
Tasks reviewed⁴: Suggested Edit queue 397 421 303 106% 76% 72%
Tasks reviewed⁴: Reopen Vote queue 75 95 92 127% 123% 97%
Tasks reviewed⁴: Low Quality Posts queue 405 703 945 174% 233% 134%
Tasks reviewed⁴: Late Answer queue 272 335 409 123% 150% 122%
Tasks reviewed⁴: Helper queue 0 0 0
Tasks reviewed⁴: First Post queue 617 717 715 116% 116% 100%
Tasks reviewed⁴: Close Votes queue 348 592 393 170% 113% 66%
Tags merged 39 7 3 18% 8% 43%
Tag synonyms proposed 42 9 10 21% 24% 111%
Tag synonyms created 41 9 4 22% 10% 44%
Tag highlight language set 0 0 0
Revisions redacted 1 0 0 0% 0%
Questions unprotected 2 1 0 50% 0% 0%
Questions reopened 17 11 5 65% 29% 45%
Questions protected 41 36 56 88% 137% 156%
Questions migrated 3 7 2 233% 67% 29%
Questions merged 1 0 0 0% 0%
Questions flagged⁵ 44 116 52 264% 118% 45%
Questions closed 129 151 126 117% 98% 83%
Question flags handled⁵ 44 115 53 261% 120% 46%
Posts unlocked 4 1 2 25% 50% 200%
Posts undeleted 62 38 31 61% 50% 82%
Posts locked 30 30 30 100% 100% 100%
Posts deleted⁶ 462 458 492 99% 106% 107%
Posts bumped 32 39 70 122% 219% 179%
Escalations to the Community Manager team 0 0 1
Comments undeleted 32 21 4 66% 13% 19%
Comments flagged 259 296 181 114% 70% 61%
Comments deleted⁷ 1497 2708 1043 181% 70% 39%
Comment flags handled 259 293 185 113% 71% 63%
Bounties canceled 3 0 0 0% 0%
Answers flagged 522 642 845 123% 162% 132%
Answer flags handled 522 638 841 122% 161% 132%
All comments on a post moved to chat 8 14 1 175% 13% 7%
13
  • Gran trabajo de compilación! Si he entendido bien que el objetivo es que m% sea bajo, parece que estamos (estáis) mejorando con los años...
    – wimi Mod
    Jan 20 at 18:11
  • Depende. Habría que tener más datos, sobre todo en lo que respecta a cuánto se tarda en reaccionar ante las situaciones. Diego como moderador, y después como usuario de a pie, siempre ha sido muy activo en las colas de revisión y eso tenía la grandeza de que los usuarios que publicaban, especialmente los nuevos, recibieran comentarios muy rápidamente. Creo que eso redundaba en una mejor experiencia de usuario, un mejor aterrizaje en el sitio. Ahora hay más revisiones, seguramente porque al no hacerlos un moderador necesita de más de una persona. Jan 21 at 8:12
  • También me sorprende que haya crecido tanto el número de preguntas cerradas (y casi ninguna se acaba reabriendo), que se hayan eliminado tantas publicaciones y que haya tantos reportes de más en respuestas (esto último probablemente tenga relación con mi comentario anterior). Muchas más preguntas relanzadas ("bumped") es porque ahora hay muchas más preguntas sin respuesta (llegamos a estar a 0). En fin, muchos datos con los que se podría debatir bastante. Jan 21 at 8:17
  • Dicho lo cual, que m% sea bajo y esté bajando es consecuente con lo que ha pedido la comunidad los últimos años, por lo que gracias a los moderadores por tenerlo en cuenta y actuar en consecuencia. Jan 24 at 10:27
  • hmm parece que todas las estadísticas han subido mucho de 2018 a 2019. Las estadísticas de 2018 me parecen raras. Si busco preguntas creadas en 2018 que están cerradas me salen 101 resultados (a ti te saldrán menos porque no podrás ver las borradas). En 2019 me salen 137, y en 2020 me salen 117. Los datos de 2019 y 2020 encajan con los informes "a year in moderation", pero los de 2018 están muy lejos...
    – wimi Mod
    Jan 24 at 21:46
  • En otras palabras: entre 2018 y 2020 se crearon 355 preguntas que ahora están cerradas, pero los "a year in moderation" solo reportan 306. Está claro que en 2021 no se han cerrado 49 preguntas de los años 2018-2020. No se me ocurre ninguna explicación aparte de que haya algún error en las estadísticas de 2018...
    – wimi Mod
    Jan 24 at 21:55
  • Creo que he encontrado la razón. En el historial de revisiones de 2018: a year in moderation veo que, al editar el post y transformarlo en una tabla, has cambiado algunos números. En particular, "Questions closed" era (89, 40) y ahora es (19, 10)...
    – wimi Mod
    Jan 24 at 22:01
  • he arreglado los números en 2018: a year in moderation . Ahora no tengo tiempo para arreglarlos también en esta respuesta...
    – wimi Mod
    Jan 24 at 22:37
  • Datos actualizados aquí y cálculos vueltos a realizar. Gracias @wimi y disculpad la confusión. Jan 25 at 6:27
  • En cuanto a los datos en sí, por ejemplo yo casi siempre que borraba un comentario como moderador lo hacía poniéndole un flag. Así quedaba registro del motivo por el que lo borraba (99% de los casos, por obsoleto). Jan 25 at 8:35
  • He quitado las 5 últimas filas de cada tabla, porque estaban repetidas y llenas de ceros, lo que parecía un error. Puedes rollback si he entendido algo mal. Cuando un moderador borra un comentario usando un flag, ¿cuenta como "community deleted"? El número de comentarios eliminados por la comunidad en 2019 es muy alto.
    – wimi Mod
    Jan 25 at 8:47
  • @wimi está perfecto. La normalización de las tablas fue algo costosa (cambian superíndices y demás) y la hice con un spreadsheet de Google, más alguna expresión regular y un poco a pelo. Sobre el número de comentarios, hubo un usuario que al irse borró muchísimos. Jan 25 at 10:20
  • Sobre Cuando un moderador borra un comentario usando un flag, ¿cuenta como "community deleted"?, @wimi, no lo sé. Jan 25 at 11:31

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .